Reference

ovo99 Privacy Policy for Your Account Data

Our Privacy Policy explains what we collect when you open an ovo99 account, move between Auto Roulette, Mines and Aviator, or connect DANA, OVO, GoPay and QRIS.

Account recordsWallet activityCookie choicesSecurity controls
ovo99 ovo99 Privacy Policy for Your Account Data
CONTACT PATHS

Three Ways to Ask About Your Data

A clear contact path helps you act on the Privacy Policy when a login record, wallet reference or device entry needs checking.

Account help area Open the help area after login to ask about account data, phone verification records…
Privacy contact route Use the privacy contact route shown in our footer for access, correction, deletion or…
Cashier status path When a DANA, OVO, GoPay or QRIS reference appears incorrect, use the support path…
SECURITY DETAIL

What We Do With Account And Device Data

Privacy controls work best when they match the real account journey. We record the steps needed to verify access, connect a wallet reference and investigate a disputed status, then retain records only…

Collection at account opening

When you create an account, we collect the details needed for account setup and phone verification. The Privacy Policy explains why each category is used, including access checks and responses to your data requests.

Payment reference handling

DANA, OVO, GoPay, QRIS and bank transfer references help us reconcile a wallet or cashier status. We use transaction identifiers for that purpose rather than treating them as a request for unrelated account activity.

Device and session signals

A mobile browser may create session, security and cookie records different from a desktop browser. We use these signals to recognise unusual access, while your cookie controls remain available on each device.

Cookie choices

Cookies can remember a session and support security checks. Open the privacy controls in your browser or the site prompt to adjust optional choices; required session controls may remain active for account access.

Retention and deletion

We keep personal data for the periods described in our Privacy Policy, based on account operation, security review or legal need. You can ask whether a record may be deleted, subject to those limits.

Request verification

For a copy, correction or deletion request, we may verify the phone or email linked to your account. This step helps prevent another person from changing your records through a false request.

Privacy Policy Questions About ovo99

These Privacy Policy answers focus on the account, wallet and device questions you are most likely to have before opening an ovo99 account. They explain the practical route for checking records, changing details or contacting us, including when you use Indonesian payment rails.

It covers account details, phone verification, login and device records, cookies, support messages, payment references and retention. It also explains your choices and how to request access, correction or deletion.

We use payment references to match a deposit or cashier status with your account and investigate discrepancies. They help us reconcile activity, but they do not authorise unrelated use of your personal data.

Use the privacy contact route in the site footer or the account help area. Name the phone or email linked to your account and describe the records you want; we may verify ownership first.

Yes. Send a correction request through the privacy route and identify the affected account field. We may confirm your phone or email before changing information, so another person cannot alter your profile.

Mobile browsers may store session and security cookies separately from desktop browsers. Use the privacy prompt or browser controls on each device to adjust optional choices while required access controls remain active.

Retention depends on the purpose and the periods described in the Privacy Policy, including account operation, security checks and legal needs. You may ask whether a particular record is eligible for deletion.

The policy is written for our Indonesia account flow, but access or eligibility depends on local law. Check the current policy before opening an account, especially when your location or circumstances change.